- (800) 798-6199
- sales@mdware.com
- Monday - Friday 9AM to 9PM EST | Saturday 10AM to 4PM EST
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Watch MDware Video Tutorials
The tutorials have been split into to playlists: Tutorials for general topics and Quick Tips for more thorough, specific concepts.
Most popular questions?
These are compiled from the salespeople or the contact us feedback we receive from the website.
MDware Technical Support is available during office hours. We are confident that you will have no problems using our software. You can also email our support at any time and we’ll get back to you as quickly as possible.
Depending on the edition of MDware you purchase, either 2 or 5 licenses are included. These licenses allow the program to be used on the specified number of computers simultaneously. However, there is no limit to the number of installations—you can install the program on as many computers as you like. If you need more than the included number of simultaneous users, a one-time additional licensing fee will apply. The cost of each additional workstation license varies based on the edition of the software you purchased.
Customers that have multiple locations are required to purchase a license of MDware per location. Please contact the sales department at 1-800-798-6199 for a detailed assessment of costs involved for your locations.
That means that you – and you alone – determine who has access to the program’s confidential data. You can just activate certain passwords to work only in certain areas of the program.
Written using Microsoft .NET technologies and utilize a SQL Server 2014 database.
The software has a built in backup utility. We recommend backing up to a “flash drive” or other device and taking offsite on a regular basis. Call our tech department anytime and they will be happy to ensure loss of your critical data is never an issue.